Accessibility Statement

Our Commitment

Zenly Care is committed to ensuring digital accessibility for people with disabilities. We are actively working to improve the user experience for everyone and applying relevant accessibility standards. Our website is designed with accessibility in mind, though we recognize that accessibility is an ongoing process and we continue to make improvements.

Accessibility Standards

We are working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone. While we have implemented many accessibility features, we acknowledge that full compliance is an ongoing effort.

Current Accessibility Features

Our website currently includes the following accessibility features:

• Skip Navigation: "Skip to main content" link for keyboard users
• Semantic HTML: Proper heading hierarchy and landmark regions for screen reader compatibility
• Keyboard Navigation: Full keyboard accessibility throughout the site
• Color Contrast: Sufficient contrast ratios meeting WCAG AA standards
• Readable Fonts: Large, clear typography optimized for readability
• Alt Text: Descriptive alternative text for all meaningful images
• ARIA Labels: Proper labeling of interactive elements and decorative graphics
• Responsive Design: Optimized for various devices and screen sizes
• Focus Indicators: Clear visual indicators when navigating with keyboard
• Structured Data: Proper markup to help assistive technologies understand content

In Progress: We are continuously testing and improving accessibility features. If you encounter any barriers, please let us know so we can address them promptly.

Assistive Technology

Our website is designed to be compatible with common assistive technologies, including:

• Screen readers (JAWS, NVDA, VoiceOver)
• Keyboard-only navigation
• Browser zoom and text enlargement
• Voice recognition software

Feedback and Support

We welcome your feedback on the accessibility of Zenly Care. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

We will respond to your inquiry within 2 business days and work to resolve any accessibility issues promptly.

Ongoing Improvements

Accessibility is an ongoing commitment. We are actively working to:

• Conduct regular accessibility audits and testing with assistive technologies
• Address reported accessibility barriers promptly
• Stay current with WCAG guidelines and best practices
• Test our site with real users who rely on assistive technologies
• Continuously improve keyboard navigation and screen reader compatibility

We welcome feedback from users about how we can improve accessibility on our platform.

Third-Party Content

While we strive to ensure accessibility across our entire platform, some content may be provided by third parties (such as senior care providers). We encourage our partners to maintain accessible content but cannot guarantee the accessibility of external websites or third-party content.