Effective Date: January 1, 2025
Last Updated: January 1, 2025
Zenly Care ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zenlycare.com and use our services.
This Privacy Policy complies with the California Consumer Privacy Act (CCPA) and other applicable privacy laws.
We collect information you voluntarily provide when you:
When you use our website, we automatically collect:
We may receive information about you from senior care providers when they respond to your inquiries.
We use your information to:
When you contact a senior care provider through our platform, we share your contact information and care needs with that provider so they can respond to your inquiry. You explicitly consent to this sharing when you click "Contact Provider" or similar buttons.
We share information with third-party service providers who perform services on our behalf, including:
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you.
You have the right to request that we delete your personal information, subject to certain exceptions.
We do not sell your personal information. We share information with senior care providers only when you explicitly request contact through our platform.
You have the right to not be discriminated against for exercising your CCPA rights.
To exercise your CCPA rights, contact us at:
Email: info@zenlycare.com
Subject: CCPA Privacy Request
We will respond to your request within 45 days. You may designate an authorized agent to make a request on your behalf.
We use cookies and similar technologies to:
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it by law.
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Our website may contain links to third-party websites, including senior care provider websites. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Zenly Care
Email: info@zenlycare.com
For CCPA requests, please include "CCPA Privacy Request" in your subject line.
We do not sell your personal information.
We share your information with senior care providers only when you explicitly request contact through our platform. This is not considered a "sale" under CCPA. We do not sell, rent, or trade your personal information to third parties for monetary or other valuable consideration.