Terms and Conditions

1. Acceptance of Terms

Welcome to Zenly Care. By accessing or using our website at zenlycare.com (the "Site") and our services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Site or services.

These Terms constitute a legally binding agreement between you and Zenly Care ("we," "us," or "our").

2. Description of Services

Zenly Care is an online platform that helps families find senior care options, including assisted living, memory care, home care, skilled nursing, and other senior living communities. Our services include:

• Care assessment tools to help identify appropriate care options
• Educational resources about senior care types and costs
• Referrals to senior care providers and communities
• Information about senior care costs, regulations, and resources

3. Important Disclaimer

All care decisions should be made in consultation with qualified healthcare professionals, physicians, and licensed care providers. The information on our Site is for informational purposes only and should not be considered medical advice.

4. User Responsibilities

When using our services, you agree to:

• Provide accurate and truthful information
• Keep your account credentials secure and confidential
• Conduct your own due diligence when selecting senior care providers
• Verify licensing, certifications, and qualifications of care providers
• Read and understand contracts before agreeing to services
• Not use our Site for any unlawful or prohibited purpose
• Not attempt to access unauthorized areas of our Site or systems

5. Provider Relationships

Referrals Only

When we connect you with senior care providers, we are providing referrals only. We do not employ, control, or supervise these providers. Each provider is an independent third party.

Provider Vetting

While we make efforts to work with licensed and reputable providers, we do not guarantee the quality, safety, or suitability of any provider. You are responsible for:

• Verifying provider licenses and certifications
• Checking inspection reports and complaint history
• Touring facilities and meeting staff
• Reading and understanding all contracts and agreements
• Making your own assessment of provider suitability

No Liability for Provider Actions

We are not responsible or liable for the acts, errors, omissions, representations, warranties, breaches, or negligence of any senior care provider, or for any personal injuries, death, property damage, or other damages or expenses resulting from provider services.

6. No Guarantees or Warranties

Our Site and services are provided "as is" and "as available" without warranties of any kind. We do not guarantee:

• Accuracy, completeness, or timeliness of information on our Site
• Availability of care providers in your area
• Specific outcomes from using our services
• That provider information is current or accurate
• Uninterrupted or error-free operation of our Site

7. Limitation of Liability

8. Indemnification

You agree to indemnify, defend, and hold harmless Zenly Care and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of our services, your violation of these Terms, or your violation of any rights of another person or entity.

9. Intellectual Property

All content on our Site, including text, graphics, logos, images, and software, is the property of Zenly Care or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our services or content without our express written permission.

10. User Accounts

Account Creation

You may need to create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion. You may delete your account at any time through your account settings or by contacting us at info@zenlycare.com.

11. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Third-Party Links

Our Site may contain links to third-party websites, including senior care provider websites. We are not responsible for the content, accuracy, or practices of these third-party sites. Accessing third-party links is at your own risk.

13. Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of law principles.

Arbitration

Any dispute arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules, except where prohibited by law.

Class Action Waiver

You agree that disputes will be resolved individually and not as part of a class action or representative proceeding.

14. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our Site and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Zenly Care regarding use of our services and supersede all prior agreements and understandings.

17. Contact Information

If you have questions about these Terms, please contact us: