Massachusetts Senior Care Resources
Connect with local aging services, Medicare counseling, elder advocates, and state-specific programs in Massachusetts.
Massachusetts State Unit on Aging
Massachusetts Executive Office of Elder Affairs
The State Unit on Aging is the primary state agency responsible for coordinating aging services throughout Massachusetts. They oversee the network of Area Agencies on Aging, develop state plans, and advocate for older adults at the state level.
Key Resources in Massachusetts
Area Agencies on Aging (AAA)
Area Agencies on Aging are local or regional offices that provide direct services and coordinate care for seniors in your community. Services typically include:
- Information and assistance with finding services
- Care coordination and case management
- Meal programs (home-delivered and congregate)
- Transportation assistance
- Caregiver support and respite services
- Evidence-based health and wellness programs
To find your local Area Agency on Aging:
Search by Zip Code on Eldercare Locatoror call1-800-677-1116State Health Insurance Assistance Program (SHIP)
Serving the Health Insurance Needs of Everyone (SHINE)
Free, unbiased Medicare counseling from certified volunteers and staff. SHIP can help you understand:
- Original Medicare vs. Medicare Advantage
- Medicare Part D prescription drug coverage
- Medigap supplemental insurance options
- Medicare billing and appeals
- Programs for people with limited income (Extra Help, MSP)
Long-Term Care Ombudsman Program
The Long-Term Care Ombudsman advocates for residents of nursing homes, assisted living facilities, and other long-term care settings. Ombudsmen can help with:
- Investigating and resolving complaints about care
- Addressing concerns about residents' rights
- Mediating disputes between residents and facilities
- Providing information about long-term care options
- Assisting with facility transitions
Adult Protective Services (APS)
Adult Protective Services investigates reports of abuse, neglect, or exploitation of vulnerable adults. Contact APS if you suspect:
- Physical abuse: Hitting, slapping, restraining, or causing physical harm
- Emotional abuse: Threats, intimidation, humiliation, or isolation
- Financial exploitation: Unauthorized use of funds, property, or assets
- Neglect: Failure to provide necessary care, food, shelter, or medical attention
- Self-neglect: An adult's inability to care for themselves
Report Elder Abuse Immediately:
1-800-922-2275Massachusetts-Specific Programs
Featured Programs
Senior Care Options (SCO)
Combines MassHealth and Medicare benefits into one plan for seniors 65+
Frail Elder Waiver (FEW)
Home and community-based services for seniors 60+ at nursing home level of care
Medicaid Home and Community-Based Services Waivers
Massachusetts offers Medicaid waiver programs that provide home and community-based services as an alternative to nursing home care. These programs help eligible seniors receive care at home.
Available Waivers in Massachusetts:
- Frail Elder Waiver
For more information about eligibility and services, contact your local Area Agency on Aging or the State Unit on Aging.
Massachusetts Highlights
- 26 Area Agencies on Aging serve all cities and towns
- One Care program for dual eligibles under 65
- Prescription Advantage assists with drug costs
Additional Resources
Alzheimer's Association - Massachusetts Chapter
Support groups, education programs, and resources for families affected by Alzheimer's and dementia.
Massachusetts Veterans Services
State Veterans Affairs offices and State Veterans Homes for veterans and their families.
Find State Veterans HomesBenefitsCheckUp
Find federal, state, and local benefit programs for seniors with limited income in Massachusetts.
Check Eligibility